Wellington Consulting specializes in delivering digital & traditional marketing solutions for Canadian Automotive Service Departments.

Retaining customers by maintaining an effective customer retention marketing strategy needs to be a major focus for dealers in 2016.

With over 30 years of industry experience, our full-service marketing solutions will immediately drive an increase in repair orders and dollar sales per repair order in your Service Department. Become one of the many dealers who trust Wellington Consulting with their customer retention marketing strategy today. 

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Wellington Consulting Inc - Automotive Marketing

Uncover, understand and better utilize your valuable customer data.

Develop compelling marketing that will guarantee customer response.

Deliver segmented, pinpoint customer communications.

Retain your customers for life.



Wellington Consulting Inc. - 5 Stars“Wellington Consulting has helped us develop successful customer retention strategies and has provided customized database extractions for our dealerships for over 25 years. I can say with confidence that any car dealer looking to improve their customer retention marketing process and increase Service & Sales business will benefit from their expertise.”

Bryndon Davies – President

Parkway Honda & Mississauga Honda


Within 12 months of implementing our full-service, multi-channel marketing approach, dealers can expect:

• 6% increase in year-over-year total Repair Order Count

• 8% increase in year-over-year total CP Labour Sales

• 5% increase in Active Customer database segment

Some of our valued clientsOur Valued Clients - Wellington Consulting Inc.

Providing Visible, Measurable Success

   A turnkey service, eliminating the complexities involved in pulling customer lists and campaign delivery

•   Effective, on-demand marketing campaign delivery

•   Customized database extractions to gain valuable customer data insights

   Structure and support for existing Business Development Centers, provision of off-site services if required

   Simple setup allowing dealers to launch campaigns in a matter of days

   No additional software or software training requirements

   No contracts or long-term commitments, simple month-to-month pricing


Learn more about how we help Canadian car dealers

•  ServiceCRM – End-to-end Service customer retention marketing

•  SalesControl – A unique, manageable approach to Sales Events

  AutoVideo – Budget-friendly video production for car dealers

•  EmailConnect – Industry-leading email marketing strategies

•  LeadGens – Custom landing pages to funnel qualified leads

•  AdvisorTrack – Regular analysis of service advisor productivity


Please contact us if you would like a free consultation or if you have any questions.

You can contact us by calling 416-457-4987, emailing customercare@crmstrategies.ca or by filling out our Contact form here.